How-to: Moderation

Making a moderation decision

Moderation decisions should be made in consensus with all other moderators. Moderation decisions should preferably be logged, though we do not have a set place yet where this can happen.

Matrix: How to ban an account

We use the draupnir moderation bot to moderate our Matrix homeserver.

Requirement:

• Access to the room #matrix-moderators:pub.solar
• Moderator permission level in pub.solar rooms

Element Web has a built-in "Ban from room" button that can be used by selecting an account from the "People" list of a room. After using this button, draupnir will prompt for a reaction in #matrix-moderators:pub.solar asking whether to add this ban to the local ban list, applying the ban to all rooms in the pub.solar space.

Screenshot of an account in the "People" sidebar of Element Web. Several buttons are visible, notably "Ban from room".

Another option is to directly add an account to the local ban list by sending a message command to the draupnir bot in the room #matrix-moderators:pub.solar. The syntax to add a ban is:

!draupnir ban @account:homeserver.domain ps-bans spam

ps-bans is the short code of our local pub.solar ban list. In this example spam is the reason for the ban.

Mastodon: How to moderate

Requirement:

• Moderator role assigned to account

The moderation tools in Mastodon are available at: https://mastodon.pub.solar/admin/reports

On-boarding a new moderator

1. Add them to the "Matrix Moderators" room on Matrix
2. Give them moderator rights in all relevant services
   1. Mastodon
   2. Matrix (#general and #hakken rooms)
3. Add their name to the wiki Main page
4. Announce the change in Matrix community rooms & on Mastodon

Off-boarding a moderator

1. Remove their moderator rights in all relevant services
   1. Mastodon
   2. Matrix (#general and #hakken rooms)
2. Remove them from the "Matrix Moderators" room on Matrix
3. Remove their name from the wiki Main page
4. Announce the change in Matrix community rooms & on Mastodon