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How-to: Moderation
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=== Making a moderation decision === Moderation decisions should be made in consensus with all other moderators. Moderation decisions should preferably be logged, though we do not have a set place yet where this can happen. === Matrix: How to ban an account === We use the [https://the-draupnir-project.github.io/draupnir-documentation/ draupnir] moderation bot to moderate our Matrix homeserver. Requirement: * Access to the room <code>#matrix-moderators:pub.solar</code> * Moderator permission level in pub.solar rooms Element Web has a built-in "Ban from room" button that can be used by selecting an account from the "People" list of a room. After using this button, <code>draupnir</code> will prompt for a reaction in <code>#matrix-moderators:pub.solar</code> asking whether to add this ban to the local ban list, applying the ban to all rooms in the pub.solar space. [[File:20251119 19h24m32s grim.png|none|thumb|Screenshot of an account in the "People" sidebar of Element Web. Several buttons are visible, notably "Ban from room".]] Another option is to directly add an account to the local ban list by sending a message command to the <code>draupnir</code> bot in the room <code>#matrix-moderators:pub.solar</code>. The syntax to add a ban is: !draupnir ban @account:homeserver.domain ps-bans spam <code>ps-bans</code> is the short code of our local pub.solar ban list. In this example <code>spam</code> is the reason for the ban. === Mastodon: How to moderate === Requirement: * Moderator role assigned to account The moderation tools in Mastodon are available at: https://mastodon.pub.solar/admin/reports === On-boarding a new moderator === # Add them to the "Matrix Moderators" room on Matrix # Give them moderator rights in all relevant services ## Mastodon ## Matrix (#general and #hakken rooms) #Add their name to the wiki [[Main Page|Main page]] # Announce the change in Matrix community rooms & on Mastodon === Off-boarding a moderator === # Remove their moderator rights in all relevant services ## Mastodon ## Matrix (#general and #hakken rooms) # Remove them from the "Matrix Moderators" room on Matrix # Remove their name from the wiki [[Main Page|Main page]] # Announce the change in Matrix community rooms & on Mastodon [[Category:How-To]] [[Category:Community]]
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